Exemplar Holdings (“we,” “our,” or “us”) is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or engage with our services. Please read this policy carefully to understand our practices regarding your personal data and how we will treat it.
1. Information We Collect
We may collect and process the following types of information:
- Personal Information: Information that you provide by filling in forms on our website, such as your name, email address, phone number, and other contact details.
- Technical Information: This includes information such as your IP address, browser type, operating system, and other technical data collected through cookies and other tracking technologies.
- Usage Information: Details of your visits to our website, including the resources you access, the pages you visit, and other data related to your interactions with our site.
- Communication Data: Information contained in or relating to any communication that you send to us or through our website, such as email correspondence or inquiries.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide Our Services: To deliver the services you request, manage your account, and communicate with you about your orders or inquiries.
- To Improve Our Website: To analyze how users interact with our site and improve its functionality and content.
- Marketing and Communications: To send you information about our services, promotions, and updates, provided you have consented to receive such communications.
- Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.
3. How We Share Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with:
- Service Providers: Third-party companies that provide services on our behalf, such as IT support, payment processing, and marketing services. These service providers have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
- Legal Authorities: If required by law or in response to a legal process, we may disclose your information to law enforcement agencies, regulators, or other legal entities.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
You have the following rights regarding your personal information:
- Access: You have the right to request a copy of the personal information we hold about you.
- Correction: You can request that we correct any inaccurate or incomplete information.
- Deletion: You may request the deletion of your personal information where there is no longer a legitimate reason for us to retain it.
- Objection: You have the right to object to the processing of your data for direct marketing purposes or other reasons.
- Restriction: You can request that we restrict the processing of your personal information in certain circumstances.
To exercise any of these rights, please contact us using the details provided in the “Contact Us” section below.
6. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience, analyze site usage, and assist in our marketing efforts. You can set your browser to refuse cookies or alert you when cookies are being sent. However, if you disable cookies, some parts of our website may not function properly.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Exemplar Holdings
Flat B 20/F, Tower B, Billion Centre 1 Wang Kwong Road, Kowloon Bay Hong Kong.
info@exemplar-holdings.com
Thank you for trusting Exemplar Holdings with your personal information. We are committed to safeguarding your privacy and ensuring that your data is handled with care.